Category chosen: Your Portal
- What should I do if I cannot log into my Portal?
Your login details will be the email address and password you provided when you bought the policy. If you are unable to login please call us on 0333 123 1308.Was this helpful?
- What should I do if I am having trouble changing my password?
Remember your password needs to be at least 8 characters long including at least one number. If you are still having trouble please contact us on LiveChat (via Your Portal) or call us on 0333 123 1308.Was this helpful?
- Why will the system not accept my password?
If you are creating a password for the first time, please note that your password needs to be at least 8 characters long with one number. If you are trying to log in to Your Portal your password will be the one you provided when you bought your policy. If you have forgotten your password you can reset it at this stage. If you are still having trouble please call us on 0333 123 1308.Was this helpful?
- How can I get my Certificate of Motor Insurance?
You can view and print all of your documents in Your Portal. Just click 'Existing customers' via www.insurethebox.com. The documents can be found on the left hand side of the page within Your Portal.Was this helpful?